CUSTOMER CENTER

Phone: 0335 5533-300

PROBLEMS

with electricity / natural gas / district heating
Phone: 0335 5533-600

CUSTOMER CENTER

Karl-Marx-Straße 195
15230 Frankfurt (Oder)

Phone: 0335 5533-300
Email: service@stadtwerke-ffo.de

Opening hours

Mon, Tue, Thu: 9 am – 6 pm
Wed, Fri: 9 am – 2 pm

Technology and craftsmanship have never been your thing? Do you instead feel more attracted to economic processes and procedures and like to deal with numbers? If you don’t yet have an idea of where you want to go in the future, then our commercial apprenticeship program as an

Industrial Clerk

could be exactly your thing! As an industrial clerk, you will support the company in all commercial processes from a business perspective. Starting with order initiation, through order realization, to customer service. Monotony and boredom are not part of the job!

THE MOST IMPORTANT AT A GLANCE

    • What you can expect...

      A 3-year dual training program with the following content:

      • Recruitment, supervision and payroll accounting
      • Electricity and gas procurement on online exchanges, order processing, supplier discussions, materials management
      • Invoice preparation, control, posting, annual financial statements
      • Customer consulting, customer care in the customer center, sales, marketing activities, customer magazine preparation
      • Change of energy supplier, energy consumption billing for customers, network management

      Vocational school:
      OSZ Oder-Spree
      Palmnicken 1
      15517 Fürstenwalde (Spree)

    • What you bring to the table...

      • At least a high school diploma
      • Good grades: German, math, possibly economics
      • Good spoken and written skills
      • Communication skills, contact skills
      • Customer and service orientation
      • Independence, initiative
      • Care, reliability
      • Ability to work in a team
      • Interest in economic relations

    • What we can offer you...

      • Training allowance based on collective bargaining contract:
        1st year of training  € 1,030*
        2nd year of training  € 1,090* (+ 13th month salary € 1,090)
        3rd year of training  € 1,150* (+ 13th month salary € 1,150)
      • 30 days vacation, 38 hour week, flexible working hours
      • Team days, friendly break arrangements in our cafeterias, free drinks
      • Guaranteed hiring after completing the apprenticeship with good or very good performance

      *Rate increase effective November 2022: September to October 2022 – € 980, from November 2022 – € 1,030

    • About us...

      CRISIS-PROOF & SYSTEM-RELEVANT

      With Frankfurter Dienstleistungsholding, Stadtverkehrsgesellschaft, Frankfurter Abfallwirtschaft and Netzgesellschaft, we form one big family that is a dynamic, modern and high-performance group of companies.

      Since 1992, we have been reliably supplying our customers with electricity, gas and district heating and offering first-class service in all aspects of energy. We are constantly developing ourselves and our products and want to make Frankfurt (Oder) more sustainable with intelligent and future-oriented solutions.

      Do you want to help shape this story?

    Marcus Lemke

    CURIOUS?

    Then don’t miss out on this offer and apply immediately online via email or call with any questions.

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    Stadtwerke Frankfurt (Oder) GmbH. All rights reserved.

    Kundencentrum bleibt bis auf Weiteres geschlossen

    Aktuell steigen die Infektionszahlen mit dem Virus
    COVID-19 wieder rasant an. Zum Schutz unserer Mitarbeiterinnen und Mitarbeiter sowie unserer Kundinnen und Kunden bleibt unser Kundencentrum aus diesem Grund bis auf Weiteres ab Donnerstag, den 25.11.2021, geschlossen.

    Für Fragen stehen Ihnen unsere Kolleginnen und Kollegen weiterhin telefonisch unter 0335 5533-300 oder per Mail an service@stadtwerke-ffo.de  zur Verfügung.

    Vertrags- und Kundendaten können jederzeit auch online über das Kundenportal verwaltet werden.

    Vielen Dank für Ihr Verständnis.
    Ihr Stadtwerke Team