CUSTOMER CENTER

Phone: 0335 5533-300

PROBLEMS

with electricity / natural gas / district heating
Phone: 0335 5533-600

CUSTOMER CENTER

Karl-Marx-Straße 195
15230 Frankfurt (Oder)

Phone: 0335 5533-300
Email: service@stadtwerke-ffo.de

Opening hours

Mon, Wed, Fri: 9 a.m. – 2 p.m.
Tue, Thu: 9 a.m. – 6 p.m.

Equal treatment

Our equal treatment officer Jan Wilschke monitors the guarantee of transparency and the non-discriminatory design and handling of network operations in accordance with the equal treatment program. He submits an annual report* to the regulatory authority. You can find the current equal treatment program here.

* Publication in non-personal form in accordance with Section 7a, Paragraph 5, Clause 3 EnWG and observance of trade and business secrets

CONTACT

Ass. jur. Jan Wilschke

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Stadtwerke Frankfurt (Oder) GmbH. All rights reserved.