CUSTOMER CENTER

Phone: 0335 5533-300

PROBLEMS

with electricity / natural gas / district heating
Phone: 0335 5533-600

CUSTOMER CENTER

Karl-Marx-Straße 195
15230 Frankfurt (Oder)

Phone: 0335 5533-300
Email: service@stadtwerke-ffo.de

Opening hours

Mon, Tue, Thu: 9 am – 6 pm
Wed, Fri: 9 am – 2 pm

ELECTRICITY

BASIC SUPPLY OF ELECTRICITY

On July 13, 2005, the new Energy Industry Act (EnWG) came into force as Art. 1 of the Second Law on the New Regulation of Energy Industry Law. According to Section 118 Paragraph 3 EnWG, Stadtwerke Frankfurt (Oder)

is a basic supplier within the meaning of Section 36 Pargraph 2 EnWG for the supply of electricity in the Frankfurt (Oder) network area.

Publication according to Section 77 EEG

Final consumer sales 2019 in kWh: 137,691,205 kWh

ELECTRICITY LABELING

The Energy Industry Act obliges energy suppliers to label their electricity from December 15, 2005. You can see the composition of the electricity you get from Stadtwerke Frankfurt (Oder) here. This information is also part of your consumption bill.

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Stadtwerke Frankfurt (Oder) GmbH. All rights reserved.

Kundencentrum bleibt geschlossen

Zum Schutz unserer Kunden und der Stadtwerke-Mitarbeiter, bleibt das Kundencentrum der Stadtwerke in den Lenné Passagen bis auf Weiteres geschlossen.

Natürlich können Sie auch weiterhin gern die kontaktlosen Kommunikationswege nutzen:

Telefon: 0335 / 55 33-300
E-Mail: service@stadtwerke-ffo.de